Travel Insurance to South Korea

I bought the MSIG travel insurance for the trip to Korea with a bank a few days ago. The bank officer called me today to inform that she has debited my account for the premium (not sure when she did it) and she'll be sending the application to the insurance company for batching. I told her I'v no understanding on the "batching", all I need to know is whether debiting my account means that my travel insurance has been processed. She said yes but the insurance company needs to batch. I'v purchased travel insurance online all the while. I'm taken aback by the hassle I'v to go through by buying direct with the bank. Now my concern is will the travel insurance covers us with the war between North & South Korea.